Jet Shades have a two-year prorated warranty on manufacturer’s defects. The warranty period begins from date of shipment.
While the materials and processes used in manufacturing a Jet Shade should last at least five years, it is possible that certain conditions could cause delamination, bubbles, or blisters in the Jet Shades. Therefore, Jet Shades provides a two-year prorated warranty to our customers.
All warranty work is done directly through Jet Shades.
Customers will receive Warranty replacement parts by following the instructions in the instruction manual included with their Jet Shades.
Jet Shades warranty does not cover scratches that have occurred during use, or improper use of Jet Shades as described in the Jet Shades instruction manual.
Jet Shades are scratch resistant: they are not scratch proof. Please handle Jet Shades carefully when installing.
The Jet Shades two-year prorated warranty is as follows:
- Up to 12 months: Free replacement of the defective Jet Shade
- 12 – 18 months: 50% of the prorated Jet Shade value* per window
- 18 – 24 months: 20% of the prorated Jet Shade value* per window
Each Jet Shade product features a serial number located on the front page of the instruction manual. This number is required to process any warranty claim.
For warranty claims, please contact Jet Shades directly at firstname.lastname@example.org