Jet Shades come with a two-year warranty on manufacturer’s defects. The warranty period begins from the date of shipment. Jet Shades warranty does not cover scratches that have occurred during use or improper use of Jet Shades as described in the Jet Shades instruction manual.
All warranty work is done directly through Jet Shades. Jet Shades customers or authorized dealers should submit warranty requests through the website contact form. Each Jet Shade product features a serial number located on the front page of the instruction manual. This number is required to process any warranty claim.
Our customer care team will process the request and issue a Return Merchandise Authorization (RMA) number that should be referenced when shipping your product to us. Customers are responsible for shipping products back to Jet Shades. Upon receipt and inspection, Jet Shades will ship a replacement.
Note – Jet Shades are scratch-resistant: they are not scratch-proof. Please handle Jet Shades carefully when removing and installing.
Last updated: January 1, 2022
